A Smarter Approach to B2B Debt Recovery

Yes. We handle debt recovery from Stoke-on-Trent businesses and across Staffordshire as part of our regular work. It does not matter where your own business is located. If a Stoke company owes you money, we take on the case and manage every aspect of the recovery.

No. Effective recovery depends on the agency's expertise and persistence, not their proximity to the debtor. We recover debts from businesses across the North Midlands without needing a local office, and we do so with the same results as any agency that is based in the area.

Yes. We regularly act for international businesses recovering debts from UK companies, including those in Staffordshire and the wider Midlands. We manage the full process so you do not need to appoint local representation or deal with UK procedures yourself.

Not at all. Our Staffordshire clients work with us because of the quality of our results and the way we keep them informed, not because of geography. Whether you need to recover from a debtor locally, elsewhere in the Midlands, or further afield, we handle it with equal commitment. You get a dedicated account manager who keeps things moving and keeps you updated.

Stoke-on-Trent has a diverse and evolving commercial economy. We recover debts from businesses across all sectors operating in the area, whether the dispute involves manufacturing, logistics, professional services, technology, construction or any other industry. Unpaid invoices, disputed contracts, complex payment disagreements, and aged debts that have resisted internal collection are all things we deal with.

Entirely results-based. We work on commission and are only paid when we deliver. The rate is agreed before we start, based on the age and nature of the debt. There are no upfront costs, no retainers, and no risk to you if the recovery is unsuccessful.

Invoices, the contract or terms of business, any correspondence you have had with the debtor, and their current contact details. Supporting evidence such as delivery confirmations, completion certificates, or project sign-offs strengthens the case. If your documentation is incomplete, still get in touch. We will assess what you have and advise.

It varies. Debts where there is no genuine dispute can often be resolved within days or weeks of our engagement. Disputed debts or situations involving unresponsive debtors may take more time and require sustained effort. We will set realistic expectations from the start and keep you informed throughout. As a general rule, the sooner you instruct us, the better the outcome.

Disputes are something we deal with every day. When a debtor challenges the debt, we dig into the detail. We review the contract, the evidence, and the correspondence, and we build a position that addresses the dispute directly. Whether the debtor has a legitimate concern or is simply trying to avoid payment, we know the difference and we know how to move the case forward.

Yes. We have decades of experience dealing with debtors backed by serious legal resources. Our team came from the corporate world, not the collections industry, and we are entirely comfortable engaging with in-house counsel and external solicitors. We build evidence-based cases that withstand professional challenge, and we do not get intimidated by the other side's legal representation.

We will be straight with you. If commercial recovery has stalled and the debtor will not engage, we set out your options clearly. If litigation makes sense, we can connect you with our specialist legal partners who handle both self-funded and funded cases. We will not push you towards court unless the case warrants it, and we make sure you understand the costs and realistic outcomes first.

We think commercially because we come from a commercial background. Our founders spent decades managing complex international debt inside major corporations. That experience shapes how we work: we understand contracts, we understand how businesses make decisions, and we know how to apply the right kind of pressure to get debts resolved. When the standard collection approach has not worked, that is exactly when our approach makes the difference.

Use our online quote tool or get in touch directly. We will review your case, give you an honest assessment, and provide a no-obligation quote. If you want to proceed, we can be working on it promptly.