A Smarter Approach to B2B Debt Recovery

Yes. We recover debts from Plymouth businesses and across Devon and the wider South West as part of our regular work. It does not matter where your own business is located. If a Plymouth company owes you money, we pursue it on your behalf and manage every step of the process.

No. Effective debt recovery depends on expertise and how the case is managed, not on having a local office. We recover debts from businesses across the South West without needing to be based in the region, and our approach delivers results regardless of distance.

Yes. We work with international businesses pursuing debts from UK companies across all regions, including Plymouth and Devon. We manage the entire process from our end, handling all debtor communications and navigating any jurisdictional or contractual complexities on your behalf.

No. What makes a difference in debt recovery is the agency's approach and how they keep you informed, not their physical location. Our clients in the South West work with us because of the results we deliver. Whether the debtor is in Plymouth, up in London, or overseas, we handle it with the same commitment and you get a dedicated account manager throughout.

Plymouth has a varied commercial economy. We deal with payment disputes from businesses across all sectors, from technology and healthcare to professional services, construction, engineering, and beyond. Unpaid invoices, disputed contracts, aged receivables, and complex payment situations arising from ongoing commercial relationships are all part of what we handle. The sector the debtor operates in does not limit what we can do. If they owe you money, we can pursue it.

We work on a results-based commission model. We are only paid when we deliver. The rate depends on the age and nature of the debt and is agreed before any work begins. No retainers, no upfront fees, no hidden charges.

Invoices, the contract or terms of business, any correspondence with the debtor, and their contact details. Supporting documents like delivery records, completion certificates, or acceptance confirmations are helpful. If your paperwork is incomplete, still get in touch. We will review what you have and advise on the best way forward.

It depends on the case. Straightforward unpaid invoices can often be resolved within weeks. Disputed debts or complex situations involving multiple issues take more time. We always move with urgency and keep you updated on progress. The key message is that acting early always helps. Debts do not improve with age.

We handle disputed debts regularly. When a debtor challenges what is owed, we review the full picture, including the contract, the evidence, and the communications. We then build a clear position and engage the debtor directly, working through their arguments until we reach a resolution. Whether it is a genuine disagreement or a strategy to delay, we have the experience to deal with it.

Yes. The South West is home to a number of significant employers with substantial legal resources. Dealing with corporate legal teams is a normal part of our work. Our founders spent decades inside multinational corporations managing complex commercial disputes, so engaging with solicitors and in-house counsel is well within our comfort zone. The size of the debtor does not change our approach.

We will level with you. If commercial recovery has been exhausted and the debtor will not pay without legal pressure, we will set out the options clearly. Our legal partners can take the matter further through both self-funded and funded litigation routes. We will give you an honest view of costs and likely outcomes so you can make a fully informed decision.

We are built on corporate experience, not collection agency experience. Our leadership team managed international commercial debt inside major PLCs for decades before founding Turner Clifford. That means we bring a different calibre of thinking to every case. We understand contracts, commercial decision-making, and the tactics debtors use when they do not want to pay. It is why businesses across the South West and beyond trust us with their most difficult recoveries.

Use our online quote tool or get in touch directly. We will review the debt, give you a clear and honest assessment, and provide a no-obligation quote. If you decide to proceed, we move straight away.