Whether you're based in Derby or looking to recover a debt from a Derby company, Turner Clifford are a specialist B2B debt recovery agency. We operate on results-only fees, built on decades of corporate recovery experience.
About us
Our origin story
Trusted by the World's Leading Brands
When customers don't pay, it's never just about the money. It ties up your team, stalls your cash flow, and the longer it sits, the harder it gets. That's where we come in.
We've recovered debt for some of the world's biggest brands, and if there's one thing we've learned, it's that every situation is different. We don't use scripts. We study the contract, understand the relationship, and find the right way in. The goal is always the same: your money back, your reputation intact.
Including Companies Like
Partnerships
built to last
Debt Recovery Built Around Your Business
Whether you're a growing business chasing unpaid invoices or a large organisation managing complex debt portfolios across multiple regions, we've built a service that fits. Different businesses face different challenges. That's exactly why we make it our business to understand yours.
Enterprise Services
- Complex disputes & high-value debt portfolios resolved strategically
- Brand & relationship protection built into every step
- International recovery across multiple jurisdictions
- A team that speaks the language of enterprise finance
Smarter recovery for
complex portfolios
SME Services
- No win, no fee. You only pay for results
- Fast, straightforward recovery solutions for unpaid invoices
- Complete transparency from start to finish
- A team that understands what non-payment really costs your business
Let's get you
paid - fast!
Frequently Asked Questions
Have a question that's not answered here? Get in touch with one of our friendly staff.
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Can you recover debt from a company based in Derby?
Yes. We recover debts from Derby businesses and across the wider East Midlands regularly. Your own location does not matter. If a Derby company owes you money, we take on the case and manage the full recovery process from our side.
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Do I need a debt collection agency based in Derby?
No. Having a local agency does not improve recovery outcomes. What matters is how the case is handled, the commercial intelligence behind the approach, and the persistence of the people running it. We recover debts from Derbyshire businesses with the same effectiveness as any locally based firm.
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I am based outside the UK and need to recover a debt from a company in Derby. Can you help?
Yes. We work with international businesses chasing payment from UK companies across all regions, including Derby and the East Midlands. We handle the full process on your behalf, managing debtor communications and dealing with any contractual or jurisdictional issues that arise.
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I am based in Derby and looking for a local debt collection agency. Do you need to be nearby?
Not at all. Our clients in Derbyshire work with us because of what we deliver, not because of where we sit. Whether the debtor that owes you money is based in Derby, elsewhere in the Midlands, or at the other end of the country, we pursue it with the same focus. You get a dedicated account manager who keeps you informed at every stage.
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What types of debt do you recover from Derby businesses?
Derby has a significant and varied commercial economy. We deal with payment disputes from businesses across all sectors operating in the area, from engineering and manufacturing to professional services, technology, construction, and beyond. Unpaid project invoices, disputed supply chain payments, contested service agreements, and aged debts that have been sitting in internal credit control for too long are all part of our regular caseload.
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How does your fee structure work?
We are paid on results only. Our commission model means there are no upfront costs, no retainers, and no risk to you if the recovery is unsuccessful. The commission rate is agreed before we start, based on the age and nature of the debt, so there are no surprises.
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What information do you need to get started?
The outstanding invoices, the contract or terms of business, any relevant correspondence with the debtor, and their current contact details. Supporting documents such as delivery notes, signed completion forms, or project milestone approvals are useful. If your records are not complete, get in touch anyway. We will assess what you have and advise on next steps.
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How long does the recovery process take?
It depends entirely on the circumstances. Some debts from Derby businesses resolve soon after we make contact. Others, particularly those involving contractual disagreements or unresponsive debtors, take more time. The common theme is that early action helps. The longer a debt sits, the harder it gets. We will give you an honest assessment of the timeline once we have reviewed the case.
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What happens if the debtor disputes the debt?
We handle disputes as a core part of our work. When a debtor challenges the debt, we review the contractual position, organise the evidence, and engage with the debtor's arguments directly. Whether the dispute is over what was delivered, what was agreed, or what is owed, we have the experience to work through it. A dispute is not the end of the road. It is a challenge that needs the right expertise, and that is what we provide.
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Can you recover debt from large companies with legal teams?
Yes. Derby is home to several major employers with well-resourced legal departments. Dealing with in-house counsel and external law firms is not something that phases us. Our team has decades of experience managing complex commercial disputes at corporate level. We build detailed, evidence-backed positions that hold up when tested by professional legal teams.
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What if commercial recovery does not work?
We will give you an honest picture. If commercial recovery has been fully explored without success, we set out the options clearly. Our legal partners handle litigation for cases that justify it, and we can facilitate both self-funded and funded routes. We will not push you towards legal action unless the case supports it. The decision is always yours.
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What makes Turner Clifford different from other debt collection agencies?
We did not come from the collections industry. Our founders spent decades inside major corporations managing complex international debt. That background means we approach every case differently. We understand how businesses operate, how contracts are structured, and how debtors make decisions about whether to pay. It is a commercial approach, not a volume approach, and it is why businesses across the Midlands and beyond trust us with their most challenging recoveries.
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How do I get started?
Use our online quote tool or contact us directly. We will review the details, give you a straight assessment of the situation, and provide a no-obligation quote. If you want to proceed, we can be working on your case promptly.